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Spongellé UK is committed to protecting your privacy. We will use the personal information that we collect about you lawfully and in accordance with the relevant data protection regulations and law.
This privacy notice provides you with the necessary information regarding your rights and obligations and explains how, why and when we collect and process your personal data.
Spongellé UK is a division of Gerrard International Limited and for the purposes of data protection and as provided for under the General Data Protection Regulation, Gerrard International Limited is the Data Controller.
Spongellé UK processes your personal information to meet our statutory, legal and contractual obligations, provide you with our products and services, to ensure that completed orders may be delivered to your preferred address and keeping you in touch as may be required for business reasons and also should you consent to receive marketing and promotional information. In performing delivery of your order, you should be aware that your name and address may be shared with a third party delivery service. We will not collect unnecessary personal data and do not process your information in any way, other than specified in this notice.
The personal data we collect may include:-
- Billing address
- Delivery address
- Landline and/or mobile contact number(s)
- Email address
This information may be collected during registration, order processing and the giving of consent to receive promotional offers and marketing communications.
Save for as detailed above, Spongellé UK will never disclose, share or sell your personal data without your prior consent, unless obliged to do so by law. We retain your personal data for only as long as necessary and for the purposes specified in this privacy notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw that consent at any time.
We do not collect financial data, such as bank or credit card details. When you make a purchase, you are transferred directly to the bank or credit card operator’s secure payment system where you will supply the required details for payment. These details are not passed back to us for processing or retention.
You have the right to request details of your personal data held by us. If you believe we hold any incomplete or inaccurate data about you, you have the right to ask us to complete and/or correct that data. These, collectively, are termed ‘subject access requests’ and we will strive to comply with any such request as quickly as possible, unless there is a valid reason for not doing so in which case, you will be notified.
You also have the right to request erasure of your personal data or to restrict processing, as well as being informed about any automated decision making or profiling that we use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting upon that request. This is to ensure that your personal data is protected.
You are not obliged to supply your personal data to us. However, it is required to enable us to provide you with our range of products and services.
Spongellé UK will only process your personal information in compliance with this privacy notice. If, however, you have any concerns as to how your personal data is processed, or wish to raise a subject access request, then please contact us by email at ‘firstname.lastname@example.org’.
Alternatively, you may write to:-
Lisa Gerrard (ref: Data Controller),
Gerrard International Limited,
47 Theobald Street,
You have the right to lodge a complaint to the Information Commissioners Office if you believe we have not complied with the laws and regulations concerning your personal data. data. Please refer to their website at https://ico.org.uk/.